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Pub FAQs

These are some of our most Frequently Asked Questions. If you do not find the answer you are looking for please Contact Us.

  1. Does it cost me to use

                                    No, its free to use.                                
  2. How do I list my venue?

                                    You can register your venue on the Register your pub page.                                
  3. I have forgotten my login details, what do I do?

                                    Contact us and we will be happy to reset it.                                
  4. What happens when pub credits have been purchased for my pub?

                                    Once a credit has been purchased for one of your customers, you will receive a text message alert from us, to the mobile number registered on your pub profile. It will say,
    Hi, this is a pub credit alert. (Name of sender) has just bought a GBP 50.00 pub credit, for (received or credit) 
    Transaction id  ZOU6X2SQV.
    Log into your account to view details of this transaction. Pub credits expire in 30 days.
    Your customer simply takes the app to the bar to show staff. They redeem the credit  with your pubs four digit, unique code.
    All details of the credit will also be on your dashboard under pub credits.
    It will have the details of who bought the credit, their email if available, who is receiving the credit, their mobile number, the amount of the credit and the date it was bought. You can export this data to your book keeping software                                
  5. Somebody has uploaded a photo I think is inappropriate what should I do?

                                    You decide what is to be displayed on your pub page. All photos that are uploaded have to be approved, so If you find it inappropriate you can decline or delete it.                                
  6. How can I improve my rating on Gr8NiteOut?

                                    Our rating system is based on the interaction between you and your customers on your page. You can improve your rating by advertising jobs or running competitions (by getting the answers by text or email, you can comply contact details for your customers).
    Offer a monthly/weekly prize for the best customer photo etc Anything that generates a buzz and gets people onto your page. 
    Update your information frequently so your customers know to visit your page for the most up to date information.                                
  7. How do I edit my pub profile?

                                    Log in, on the top right corner it says "Hi and your username, click the arrow and it gives you two options, edit profile or view pub page, click edit profile, in the pink box click what you want to change, then make the changes and save